Underwriting and Claims
  • Articles
  • August 2020
  • 5 minutes

Get the Facts about Group Disability Claims Appeals

By
  • Kari Briscoe
  • Jill Underhill
  • Kathy Thiesen
In Brief
Get the facts about group disability claims appeals from a first-ever survey of common practices and challenges. Learn more about U.S. Group Re and contact us here.
Download "Group Disability Claims Appeals Infographic"

The RGA Group Disability Claims Appeals Survey is a first-ever review of common practices and challenges in group claims appeals management. 

RGA's survey of 12 major group insurance carriers in the U.S. highlights intriguing trends in appeals management, from how insurers are organizing operations to comply with the Employee Retirement Income Security Act (ERISA) to common approaches to artificial intelligence. To learn more about U.S. Group Re, contact us here.

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Meet the Authors & Experts

Author
Kari Briscoe
Director, Claims Consultant, U.S. Group Reinsurance
Author
Jill Underhill
Director, Claims Consultant, U.S. Group Disability Reinsurance
Author
Kathy Thiesen
Director Survey and Research Services, U.S. Group Reinsurance