Is Knowledge Power? Why We Seek the Information We Do and How that Changes Behavior

Matt Battersby

In Brief

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The impacts of COVID-19 are still being felt across the globe – in volatile financial markets, among consumers, and in our personal lives. While insurers, regulators, and governments continue to focus on the downside financial risks caused by the pandemic, COVID-19’s role in the consumer experience has received less attention. Click here to read the article based on the webinar.

#TechnovateNorthAmerica presents three sessions that explore how consumers, data scientists and technologists, and insurers can adapt and thrive in this uncertain environment. Learn more about RGA's behavioral science team at RGARE.com.

From online symptom checkers to direct-to-consumer genetics tests, individuals increasingly have to choose what information they will seek and how they will act upon that information.

In this webinar, Matt Battersby, RGA's Vice President and Chief Behavioral Scientist explores whether more information is actually empowering, explains why we seek the information that we do, and addresses how this impacts our actions.

#TechnovateNorthAmerica presents three sessions that explore how consumers, data scientists and technologists, and insurers can adapt and thrive in this uncertain environment. Learn more about RGA's behavioral science team at RGARE.com.

For related topics, see also: Behavioral Economics, Disclosure Gaps and Customer Journeys, Behavioral Science and Insurance: Part One and Behavioral Science and Insurance: Part Two

Meet the Authors & Experts

Expert

Matt Battersby

Vice President, Chief Behavioural Scientist Risk and Behavioral Science, RGA

Is Knowledge Power? Why We Seek the Information We Do and How that Changes Behavior

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