Positioning for the "New Normal" : RGA's Global Life and Health Underwriting Survey

Nic Lempriere-Hogg
Daniel Lyons
Leigh Allen
Hamza Shaiban

In Brief

That was the chief finding from a wide-ranging RGA survey from 2019, and the impact of COVID-19 seems likely to only reinforce these trends. Now, more than ever, consumers are demanding modernization, and those insurers demonstrate greater technical agility, increased consumer-centricity, more creative use of data, and greater cost efficiency are at an advantage.

Download "Global Health and Life Underwriting Survey Infographic"

An underwriting transformation is gathering speed at large, multinational life and health insurers, with change becoming a “new normal.” That was the chief finding from a wide-ranging RGA survey from 2019, and the impact of COVID-19 seems likely to only reinforce these trends. Now, more than ever, consumers are demanding modernization, and those insurers demonstrate greater technical agility, increased consumer-centricity, more creative use of data, and greater cost efficiency are at an advantage.