Evolution of the Consumer Purchase Journey: Will Insurance Distribution Bounce Back or ‘Bounce Forward’ in Response to COVID-19?

Peter Rodes

In Brief

The impacts of COVID-19 are still being felt across the globe – in volatile financial markets, among consumers, and in our personal lives. While insurers, regulators, and governments continue to focus on the downside financial risks caused by the pandemic, COVID-19’s role in the consumer experience has received less attention.

#TechnovateNorthAmerica presents three sessions that explore how consumers, data scientists and technologists, and insurers can adapt and thrive in this uncertain environment. Contact us to discuss our distribution insights.

How have insurers adapted their business models to COVID-19 and to consumers' growing needs? How has the pandemic influenced consumer attitudes and willingness to purchase? Will insurance distribution bounce back or ‘bounce forward’ in response to COVID-19?

In this webinar, Peter Rodes, RGAX’s Innovation and Advisory Services lead, answers these and other questions and provides strategies and specific actions insurers can take to enhance traditional distribution while also improving the customer experience.

#TechnovateNorthAmerica presents three sessions that explore how consumers, data scientists and technologists, and insurers can adapt and thrive in this uncertain environment. Contact us to discuss our distribution insights.

Meet the Authors & Experts

Author

Peter Rodes

Vice President, Consumer Engagement, RGAX

Evolution of the Consumer Purchase Journey: Will Insurance Distribution Bounce Back or ‘Bounce Forward’ in Response to COVID-19?

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